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International Standard ISO/IEC 20000-1:2005(E) : Information technology - service management. Part 1 : Specification by
Edition: 1st ed
Material type: Text Text; Literary form: Not fiction
Publication details: Ginebra : ISO/IEC, 2005
Availability: Items available for reference: Biblioteca de la Facultad de Informática: Consulta en Sala (1)Call number: N010.

International Standard ISO/IEC 20000-2:2005(E) : Information technology - service management. Part 2 : Code of practice by
Edition: 1st ed
Material type: Text Text; Literary form: Not fiction
Publication details: Ginebra : ISO/IEC, 2005
Availability: Items available for reference: Biblioteca de la Facultad de Informática: Consulta en Sala (1)Call number: N005.

International Standard ISO/IEC 15504-1:2004(E) : Information technology - process assessment. Part 1 : Concepts and vocabulary by
Edition: 1st ed
Material type: Text Text; Literary form: Not fiction
Publication details: Ginebra : ISO/IEC, 2004
Availability: Items available for reference: Biblioteca de la Facultad de Informática: Consulta en Sala (1)Call number: N014.

International Standard ISO/IEC 15504-3:2004(E) : Information technology - process assessment. Part 3 : Guidance on performing an assessment by
Edition: 1st ed
Material type: Text Text; Literary form: Not fiction
Publication details: Ginebra : [S.n.], 2004
Availability: Items available for reference: Biblioteca de la Facultad de Informática: Consulta en Sala (1)Call number: N015.

International Standard ISO/IEC 15504-4:2004(E) : Information technology - process assessment. Part 4 : Guidance on use for process imrovement and process capability determination by
Edition: 1st ed
Material type: Text Text; Literary form: Not fiction
Publication details: Ginebra : ISO/IEC, 2004
Availability: Items available for reference: Biblioteca de la Facultad de Informática: Consulta en Sala (1)Call number: N013.

International Standard ISO/IEC 15504-5:2006(E) : Information technology - process assessment. Part 5 : An exemplar process assessment model by
Edition: 1st ed
Material type: Text Text; Literary form: Not fiction
Publication details: Ginebra : ISO/IEC, 2006
Availability: Items available for reference: Biblioteca de la Facultad de Informática: Consulta en Sala (1)Call number: N004.

Technical report ISO/IEC TR 15504-6:2008(E) : Information technology - process assessment. Part 6 : An exemlar system life cycle process assessment model by
Edition: 1st ed
Material type: Text Text; Literary form: Not fiction
Publication details: Ginebra : ISO/IEC, 2008
Availability: Items available for loan: Biblioteca de la Facultad de Informática (1)Call number: N008.

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