International Standard ISO/IEC 20000-1:2005(E) :  Information technology - service management. Part 1 : Specification 

 - 1st ed 
 - Ginebra :   ISO/IEC,  2005 
 - 16 p.  ;  30 cm 
<br/><br/><label>Standard No.: </label>DIF-M2821 
<br/><br/><label>Subjects--Topical Terms: </label><br/>ASPECTOS LEGALES DE LA INFORMÁTICA<br/>SEGURIDAD EN REDES