Kaplan, Craig Secrets of software quality : 40 innovations from IBM - Nueva York : [S.n.], c1995 - xv, 383 p. : il. ; 24 cm - McGraw-Hill systems design implementation series . ISBN: 0079117953 Standard No.: DIF-M545 Subjects--Topical Terms: ADMINISTRACIÓN DE SOFTWAREPROCESO DE SOFTWARECONTROL DE CALIDAD