TY  - BOOK
AU  - La Rosa,Marcello
AU  - Mendling,Jan
AU  - Reijers,Hajo A.
TI  - Fundamentals of Business Process Management
SN  - 9783642331428
PY  - 2013///
CY  - Berlín
PB  -  Springer
KW  - GESTIÓN DE PROCESOS EMPRESARIALES - BPM
N1  - Incluye índice y bibliografía;  1. Introduction to Business Process Management -- 2. Process identification -- 3. Essential process modeling -- 4. Advanced process modeling -- 5. Process discovery -- 6. Qualitative process analysis -- 7. Quantitative process analysis -- 8. Process redesign -- 9. Process automation -- 10. Process intelligence -- References  -- Index
ER  -